External Communication
External communication is the exchange of information between two organisations. For example, it can be an exchange with customers, clients or traders. Feedback from a customer also counts as external communication.
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Informative Presentations
An informative presentation is designed to educate the audience about a specific topic, concept, or set of facts. The goal is to transfer knowledge clearly and accurately, without persuading or selling. Informative presentations are common in academic settings, corporate briefings, technical training, and media briefings. They rely on well-structured content, clear visuals, and objective language to ensure the audience walks away with a solid, accurate understanding.
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Process Questions
Process questions ask participants to explain how something works, how a decision was made, or how a result was reached — rather than simply what the answer is. They focus on reasoning, methodology, and the steps taken to arrive at an outcome. In training, coaching, and facilitated workshops, process questions help participants reflect on their thinking and deepen their understanding. They are more cognitively demanding than recall questions and are effective for developing critical thinking and problem-solving skills.
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Notes Page view
The Notes Page view in PowerPoint shows a smaller version of the slide with a small area for notes underneath. In the presentation every slide has it's own space for notes. During the presentation the notes do not appear on screen. They are just visible in the presentation mode.
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