Diagonal Communication
Diagonal communication means that the employees of a company communicate with each other regardless of their function and their level in the organisational hierarchy and regardless of their department within the company.
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Solution Presentation
A solution presentation is a structured pitch in which a presenter proposes a specific product, service, or approach to address a client's problem or business challenge. It typically frames the customer's pain point first, then presents the proposed solution and its benefits, supported by evidence or case studies. Solution presentations are central to B2B sales processes and consulting engagements, where building relevance and credibility is critical to winning the deal.
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Distributed Audience
A distributed audience is a group of presentation attendees who are physically located in different places — such as different offices, cities, or countries — and who attend the presentation remotely or from multiple simultaneous locations. Managing a distributed audience requires careful attention to technical setup, timing across time zones, and engagement tools that compensate for the lack of physical presence. Distributed audiences are common in global organizations, virtual events, and multi-site corporate communications.
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Computer Based Training (CBT)
Computer-based training (CBT) refers to self-paced educational programs delivered through software on a computer, without requiring an internet connection or live instructor. CBT packages typically include multimedia content, simulations, and assessments. This format was widely adopted in the 1990s and 2000s as an alternative to classroom training, offering consistency and repeatability. Today, CBT is largely succeeded by web-based training (WBT), though it remains in use where internet access is limited or security is a concern.
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