Online Communication

Online Communication

Term explanation

Definition and meaning

Online communication encompasses all forms of information exchange that take place over digital networks — including email, instant messaging, video calls, social media, webinars, and collaborative platforms. It has become the dominant mode of professional communication, enabling global teams to collaborate in real time regardless of location. Online communication introduces unique challenges around tone, response time, information overload, and the loss of non-verbal cues, all of which require deliberate attention to maintain clarity and connection.

LIZ AI ensures online communication is backed by presentations that are always current and on-brand. It updates decks automatically across your organization — so every virtual meeting starts with the right slides.

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Other glossary terms

Personal Response System (PRS)

A personal response system (PRS) — also called an audience response system or clicker system — allows individual participants to respond to questions or vote in polls during a presentation or class. Each participant uses a handheld device or smartphone to submit their answer, and results are aggregated and displayed instantly. PRS technology is used in lectures, corporate training, and conferences to increase participation, gauge understanding, and make sessions more interactive.

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Agent Memory

Agent memory refers to an AI agent's ability to retain and recall information across tasks and sessions. Two types are commonly distinguished: short-term memory, which holds context within a single agent loop interaction, and long-term memory, which persists across sessions and stores facts, preferences, and historical decisions. Memory is what transforms a stateless AI tool into a context-aware agent that produces increasingly relevant results over time — a core requirement for production Agentic AI deployments.

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Hybrid Audience

A mix between in-person and virtual participants for an event or a lecture is called a hybrid audience. Working with a hybrid audience may be challenging, as it requires the presenter to find ways to engage both the live and the virtual audience.

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Open Questions

Open questions invite a full, unrestricted response rather than a simple yes or no. They typically begin with words like 'how', 'what', 'why', or 'tell me about'. In presentations, coaching, interviews, and research, open questions encourage deeper thinking, surface underlying perspectives, and generate richer dialogue. They are essential for understanding audience needs, facilitating discussions, and building engagement during interactive sessions.

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