External Communication

Term explanation  •  Category Communication

Definition and meaning

External communication is the exchange of information between two organisations. For example, it can be an exchange with customers, clients or traders. Feedback from a customer also counts as external communication.

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To give successful presentations, it is important to get feedback. SlideLizard allows your audience to give anonymous feedback via their smartphone.

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Other glossary terms

Computer Based Training (CBT)

Computer Based Traing (CBT) means digital learning programs, which work without internet. Exercises can be downloaded over the internet or can be distributed via storage media like a USB stick or a CD.

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Informative Presentations

An information presentation is created when no solution is currently available. Facts, data and figures or study results are presented and current processes are described.

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Open Questions

In contrast to closed questions, the answer to open questions can be more detailed and creative. You can convey more information.

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Listening

Listening is a very important part of communication. To be good in communication you need to be a good listener. That doesn't mean just hearing what the other person is saying. But you need to listen active, engage your mind and intently focus on what your talking partner is saying.

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