Informal Communication

Informal Communication

Term explanation

Definition and meaning

Informal communication is spontaneous, unstructured interaction between people that falls outside official organizational channels. It includes hallway conversations, team chat messages, lunch discussions, and impromptu calls. While informal communication is not planned or documented, it plays a vital role in organizational culture — building relationships, sharing tacit knowledge, and enabling faster problem-solving. In remote and hybrid workplaces, replicating the natural flow of informal communication has become an important design challenge.

LIZ AI handles formal presentation standards automatically — freeing teams to focus on the informal, human side of communication. When the deck is always ready, conversations can stay spontaneous.

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Other glossary terms

Flipped Classroom

Flipped Classroom means that students work out the subject matter themselves at home through tasks such as reading, videos, etc. Interactive learning activities and exercises then take place in class.

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Podcasts

Podcasts are episodic audio (and sometimes video) programs distributed digitally for on-demand listening. As a learning format, podcasts offer an accessible, low-barrier way to engage with expert knowledge, industry trends, and educational content — often during commutes, exercise, or other activities. Educational podcasts are increasingly integrated into blended learning programs as a supplement to formal training materials, and are especially effective for thought leadership and continuous professional development.

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Interpersonal communication

Interpersonal communication refers to the exchange of information, meaning, and feeling between two or more people. It encompasses verbal and non-verbal signals and shapes relationships in both personal and professional contexts. Effective interpersonal communication involves active listening, empathy, clear expression, and the ability to read and respond to social cues. It forms the foundation of teamwork, leadership, customer relationships, and all forms of collaborative work.

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Body language

Body language is the non-verbal information communicated through physical gestures, posture, facial expressions, eye contact, and movement. In presentations and public speaking, body language plays a critical role in how the speaker's confidence, credibility, and emotional state are perceived. Open posture, deliberate gestures, and sustained eye contact signal confidence and engagement, while crossed arms, fidgeting, and avoiding eye contact can suggest nervousness or disinterest. Presenters who master their body language are generally more persuasive and trustworthy.

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