Written Communication
Written communication is the transmission of information through written text — including emails, reports, proposals, presentations, messages, and documentation. Unlike spoken communication, written messages persist over time and can be reviewed, shared, and referenced repeatedly. Effective written communication requires clarity, appropriate structure, careful word choice, and an understanding of the reader's needs and context. In business settings, it is one of the primary channels for formal decisions, instructions, and record-keeping.
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Distributed Audience
A distributed audience is a group of presentation attendees who are physically located in different places — such as different offices, cities, or countries — and who attend the presentation remotely or from multiple simultaneous locations. Managing a distributed audience requires careful attention to technical setup, timing across time zones, and engagement tools that compensate for the lack of physical presence. Distributed audiences are common in global organizations, virtual events, and multi-site corporate communications.
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Flipped Classroom
Flipped Classroom means that students work out the subject matter themselves at home through tasks such as reading, videos, etc. Interactive learning activities and exercises then take place in class.
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Open Questions
Open questions invite a full, unrestricted response rather than a simple yes or no. They typically begin with words like 'how', 'what', 'why', or 'tell me about'. In presentations, coaching, interviews, and research, open questions encourage deeper thinking, surface underlying perspectives, and generate richer dialogue. They are essential for understanding audience needs, facilitating discussions, and building engagement during interactive sessions.
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