Online Communication

Online Communication

Term explanation

Definition and meaning

Online communication encompasses all forms of information exchange that take place over digital networks — including email, instant messaging, video calls, social media, webinars, and collaborative platforms. It has become the dominant mode of professional communication, enabling global teams to collaborate in real time regardless of location. Online communication introduces unique challenges around tone, response time, information overload, and the loss of non-verbal cues, all of which require deliberate attention to maintain clarity and connection.

LIZ AI ensures online communication is backed by presentations that are always current and on-brand. It updates decks automatically across your organization — so every virtual meeting starts with the right slides.

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Other glossary terms

Informal Communication

Informal communication is spontaneous, unstructured interaction between people that falls outside official organizational channels. It includes hallway conversations, team chat messages, lunch discussions, and impromptu calls. While informal communication is not planned or documented, it plays a vital role in organizational culture — building relationships, sharing tacit knowledge, and enabling faster problem-solving. In remote and hybrid workplaces, replicating the natural flow of informal communication has become an important design challenge.

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Face-to-face

Face-to-face communication refers to real-time interaction between two or more people who are physically present in the same location. It is considered the richest form of communication because it allows for immediate feedback and the full range of verbal and non-verbal cues — including body language, facial expressions, and tone of voice. In an increasingly digital workplace, face-to-face communication remains highly valued for building trust, resolving complex issues, and strengthening relationships.

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Flipped Classroom

Flipped Classroom means that students work out the subject matter themselves at home through tasks such as reading, videos, etc. Interactive learning activities and exercises then take place in class.

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Large Language Model (LLM)

A large language model (LLM) is an AI system trained on vast amounts of text data that can understand, generate, and transform language at a human-like level. LLMs power a wide range of applications — from chatbots and writing assistants to automated document creation and data summarization. In enterprise software, LLMs are increasingly embedded into workflows to interpret unstructured data, draft content, and translate information between systems automatically. In contrast, the Large Presentation Model (LPM) is a specialised AI system that orchestrates the entire presentation cycle in an enterprise context.

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