Vocalized pause
A vocalized pause is a filler sound — such as 'um', 'uh', 'er', or 'like' — used involuntarily by speakers when they pause to think or gather their thoughts. While occasional pauses are natural, frequent vocalized pauses can undermine a speaker's credibility, reduce clarity, and make a presentation feel less polished. Reducing vocalized pauses is a common goal in public speaking coaching, and is typically addressed through practice, conscious awareness, and the deliberate use of silent pauses instead.
Learn more
Computer Based Training (CBT)
Computer-based training (CBT) refers to self-paced educational programs delivered through software on a computer, without requiring an internet connection or live instructor. CBT packages typically include multimedia content, simulations, and assessments. This format was widely adopted in the 1990s and 2000s as an alternative to classroom training, offering consistency and repeatability. Today, CBT is largely succeeded by web-based training (WBT), though it remains in use where internet access is limited or security is a concern.
Learn more
Classroom Communication System (CCS)
A classroom communication system is a technology platform that enables real-time two-way interaction between instructor and students during a class or presentation. It typically supports live polls, Q&A, quizzes, and feedback tools accessible via student devices. By facilitating ongoing dialogue rather than one-way delivery, classroom communication systems increase participation, surface misunderstandings early, and create a more dynamic learning environment for both in-person and hybrid settings.
Learn more
Internal Communication
Internal communication is particularly important for corporate communication. It communicates important information from leadership to staff so that they can do their jobs in the best possible way and work processes run well.
Learn more