Podcasts
Podcasts are episodic audio (and sometimes video) programs distributed digitally for on-demand listening. As a learning format, podcasts offer an accessible, low-barrier way to engage with expert knowledge, industry trends, and educational content — often during commutes, exercise, or other activities. Educational podcasts are increasingly integrated into blended learning programs as a supplement to formal training materials, and are especially effective for thought leadership and continuous professional development.
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AI Agent
An AI agent is a software system that perceives its environment, reasons over context, and autonomously takes actions to achieve a defined goal — without requiring a human to trigger each individual step. Unlike a chatbot that responds to a single prompt, an AI agent plans, executes multi-step tasks, uses tools, and adapts based on the results it observes. AI agents can operate independently or as part of larger multi-agent systems, and are increasingly embedded in enterprise software to automate complex workflows across departments.
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External Communication
External communication is the exchange of information between two organisations. For example, it can be an exchange with customers, clients or traders. Feedback from a customer also counts as external communication.
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Flipped Classroom
Flipped Classroom means that students work out the subject matter themselves at home through tasks such as reading, videos, etc. Interactive learning activities and exercises then take place in class.
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