Term explanation
Horizontal communication flows between people at the same level within an organization — for example, between colleagues in the same department or team leaders across different departments. It facilitates coordination, knowledge sharing, and collaborative problem-solving without the need for information to travel up and down the hierarchy. Effective horizontal communication reduces bottlenecks, breaks down silos, and is essential for cross-functional project work and agile organizational structures.
LIZ AI helps teams communicate consistently across departments. Shared presentation templates, brand guardrails, and automatic data updates ensure that cross-functional decks always reflect the same standards and current information.
Learn more →Live online training is a synchronous learning format in which an instructor leads a session in real time via video conferencing or webinar platforms. Participants join from different locations and interact with the trainer and fellow learners through chat, polls, breakout rooms, and Q&A. Unlike pre-recorded e-learning, live online training maintains the immediacy and interactivity of in-person training while removing geographic barriers.
Learn moreComputer-based training (CBT) refers to self-paced educational programs delivered through software on a computer, without requiring an internet connection or live instructor. CBT packages typically include multimedia content, simulations, and assessments. This format was widely adopted in the 1990s and 2000s as an alternative to classroom training, offering consistency and repeatability. Today, CBT is largely succeeded by web-based training (WBT), though it remains in use where internet access is limited or security is a concern.
Learn moreWritten communication is the transmission of information through written text — including emails, reports, proposals, presentations, messages, and documentation. Unlike spoken communication, written messages persist over time and can be reviewed, shared, and referenced repeatedly. Effective written communication requires clarity, appropriate structure, careful word choice, and an understanding of the reader's needs and context. In business settings, it is one of the primary channels for formal decisions, instructions, and record-keeping.
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