Term explanation
A pitch is a short presentation that is given with the intention of persuading someone (a person or company) to buy or invest. There are various forms of pitches, depending on the goal and intended outcome.
LIZ AI helps you build sharper pitches faster. The Smart Presentation Composer assembles your narrative from CRM data, product information, and brand templates — so you spend time refining your story, not formatting slides.
Learn more →External communication is the exchange of information between two organisations. For example, it can be an exchange with customers, clients or traders. Feedback from a customer also counts as external communication.
Learn moreChain of thought is an AI reasoning technique in which a model explicitly works through intermediate steps before arriving at a final answer. By laying out its reasoning step by step, the model produces more accurate and reliable outputs — especially for complex, multi-part problems. In agentic AI systems, chain-of-thought reasoning is used to plan workflows and make decisions at each stage of an agent loop. For enterprise applications, it increases transparency and makes AI behavior easier to audit.
Learn moreListening is a very important part of communication. To be good in communication you need to be a good listener. That doesn't mean just hearing what the other person is saying. But you need to listen active, engage your mind and intently focus on what your talking partner is saying.
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