AI Grounding
AI grounding is the process of anchoring an AI system's outputs to verified, real-world data rather than relying solely on knowledge encoded during model training. A grounded AI retrieves relevant, up-to-date information from external sources before generating a response. This significantly reduces the risk of AI hallucinations and ensures that outputs are accurate, current, and contextually relevant — a critical requirement for enterprise AI applications where factual reliability is non-negotiable. Grounding is a core technique used in LLM-powered systems.
Learn more
Live Online Training (LOT)
Live online training is a synchronous learning format in which an instructor leads a session in real time via video conferencing or webinar platforms. Participants join from different locations and interact with the trainer and fellow learners through chat, polls, breakout rooms, and Q&A. Unlike pre-recorded e-learning, live online training maintains the immediacy and interactivity of in-person training while removing geographic barriers.
Learn more
External Communication
External communication is the exchange of information between two organisations. For example, it can be an exchange with customers, clients or traders. Feedback from a customer also counts as external communication.
Learn more
Effect Options
Effect Options in PowerPoint allow presenters to customize how animations and transitions behave — including direction, timing, sequence, and the degree of motion applied. For example, a Fly In animation can be set to arrive from the left, right, top, or bottom. Effect Options give presenters precise control over the appearance and feel of animations without requiring advanced design skills, making it easy to fine-tune motion effects to match the tone and pacing of a presentation.
Learn more