External Communication
External communication is the exchange of information between two organisations. For example, it can be an exchange with customers, clients or traders. Feedback from a customer also counts as external communication.
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Microlearning
Microlearning delivers educational content in short, focused segments — typically between 3 and 10 minutes. Rather than completing a lengthy course, learners engage with bite-sized units that cover a single concept or skill. Microlearning is effective for knowledge reinforcement, mobile training, and just-in-time learning. It fits naturally into busy workdays and is widely used in corporate onboarding, compliance training, and professional development programs.
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Visual Communication
If there are used images or videos for communication, it is visual communication. Visual Communication is almost used everywhere like on television, posts on social media (Instagram, Facebook), advertisement.
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Vocalized pause
A vocalized pause is a filler sound — such as 'um', 'uh', 'er', or 'like' — used involuntarily by speakers when they pause to think or gather their thoughts. While occasional pauses are natural, frequent vocalized pauses can undermine a speaker's credibility, reduce clarity, and make a presentation feel less polished. Reducing vocalized pauses is a common goal in public speaking coaching, and is typically addressed through practice, conscious awareness, and the deliberate use of silent pauses instead.
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